If I already use AI protection, why do I need Ethoca/Verifi still?

Compare and explain the difference between AI protection and Ethoca/verifi for credit card processing

6/20/20251 min read

black and white robot toy on red wooden table
black and white robot toy on red wooden table

1️⃣ AI Prevents Risk | Ethoca/Verifi Recovers Losses

  • AI’s role: Proactively blocks known fraud patterns (e.g., bot attacks, stolen cards).

  • The gap: Even top AI misses 15–30% of sophisticated fraud (false negatives) and may block good customers (false positives).

  • Ethoca/Verifi’s value: They intervene before or after a chargeback is filed:

AI stops bullets; Ethoca/Verifi heals wounds.

2️⃣ AI = Firewall | Ethoca/Verifi = Insurance

  • Firewall (AI): Reduces attack surfaces.

  • Insurance (Ethoca/Verifi): Minimizes losses when threats slip through. Example: A stolen card used for a $1,000 purchase.

3️⃣ The Data Doesn’t Lie:

  • Clients using AI alone reduce chargebacks by 40–60%.

  • Adding Ethoca/Verifi slashes losses by 70%+ (vs. either tool solo). Real impact: A fashion retailer cut net loss from $500k to $150k/year with this combo.

The Bottom Line:

AI is essential—but incomplete. Ethoca/Verifi closes the loop by:

  • ✅ Resolving disputes before they become chargebacks.

  • ✅ Recovering revenue from illegitimate claims.

  • ✅ Protecting your reputation with issuers.

Don’t choose between prevention and cure. Use both. Agree? Share your dual-defense wins below! 👇