If I already use AI protection, why do I need Ethoca/Verifi still?
Compare and explain the difference between AI protection and Ethoca/verifi for credit card processing
6/20/20251 min read
1️⃣ AI Prevents Risk | Ethoca/Verifi Recovers Losses
AI’s role: Proactively blocks known fraud patterns (e.g., bot attacks, stolen cards).
The gap: Even top AI misses 15–30% of sophisticated fraud (false negatives) and may block good customers (false positives).
Ethoca/Verifi’s value: They intervene before or after a chargeback is filed:
→ AI stops bullets; Ethoca/Verifi heals wounds.
2️⃣ AI = Firewall | Ethoca/Verifi = Insurance
Firewall (AI): Reduces attack surfaces.
Insurance (Ethoca/Verifi): Minimizes losses when threats slip through. Example: A stolen card used for a $1,000 purchase.
3️⃣ The Data Doesn’t Lie:
Clients using AI alone reduce chargebacks by 40–60%.
Adding Ethoca/Verifi slashes losses by 70%+ (vs. either tool solo). Real impact: A fashion retailer cut net loss from $500k to $150k/year with this combo.
The Bottom Line:
AI is essential—but incomplete. Ethoca/Verifi closes the loop by:
✅ Resolving disputes before they become chargebacks.
✅ Recovering revenue from illegitimate claims.
✅ Protecting your reputation with issuers.
Don’t choose between prevention and cure. Use both. Agree? Share your dual-defense wins below! 👇
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