Protect Your Online Gaming Revenue from Chargebacks

The online gaming industry is booming—but so are fraudulent chargebacks, costing developers millions yearly. If you sell in-game items, DLCs, or subscriptions, Ethoca and Verifi are your best defense against revenue loss and payment bans.

Here’s why every gaming merchant should be using them—and how they can save your business from costly disputes.

The Harsh Reality: Gaming Chargebacks Are Exploding

📌 $1.2B+ lost annually to gaming fraud (Juniper Research)
📌 63% of gamers admit to disputing digital purchases (Visa Study)
📌 High-risk industries (like gaming) face stricter payment processor scrutiny

Top 5 Reasons Gamers Dispute Purchases

1️⃣ "I didn’t authorize this!" (Stolen card fraud)
2️⃣ "I didn’t get my items!" (Delivery issues, even for virtual goods)
3️⃣ "The game sucked, I want a refund!" (Buyer’s remorse)
4️⃣ "My kid made the purchase!" (Family-sharing loopholes)
5️⃣ "The gacha rates were rigged!" (Loot box disputes)

Without Ethoca & Verifi, you’re fighting blind—losing money, reputation, and merchant accounts.

Ethoca: The Ultimate Fraud Stopper for Gaming

How It Works:

✅ Real-Time Fraud Alerts – Banks notify you before a chargeback hits
✅ Prevent Unauthorized Transactions – Block fraudsters before they strike
✅ Recover Revenue – Issue refunds proactively to avoid penalties

Best For:

🎮 AAA Game Studios (Pre-orders & high-ticket DLCs)
🎮 MMO & RPG Publishers (In-game currency fraud)
🎮 Esports & Skin Betting Platforms (High-risk transactions)

Case Study: A major MMO reduced chargebacks by 72% using Ethoca’s alerts.

Verifi: The Subscription & Dispute Resolution King

How It Works:

✅ Stop "Forgot to Cancel" Chargebacks – Send automatic renewal reminders
✅ Resolve Disputes Faster – Communicate directly with banks
✅ Block Repeat Offenders – Identify gamers who abuse refunds

Our chargeback alert solutions best For:

📱 Mobile Game Developers (In-app purchases & subscriptions)
📱 Gacha & Loot Box Games (Handling "rigged rates" complaints)
📱 Indie Devs on Steam/Epic (Small transactions, high dispute rates)

Case Study: A mobile game cut subscription chargebacks by 58% with Verifi.

The Winning Combo: Ethoca + Verifi = Maximum Protection

Threat Ethoca Solution Verifi Solution

Stolen Card Fraud Blocks unauthorized transactions Tracks dispute patterns

Subscription Disputes N/A Sends renewal reminders

False "Undelivered" Claims Confirms delivery in real-time Provides evidence to banks

Gacha/Loot Box Complaints Flags high-risk purchases Mediates with payment processors

👉 Pro Tip: Use both for full-spectrum chargeback defense.